Store Policy
Privacy Policy
Last updated: May 30, 2026. This policy explains how ROSH Atelier handles information connected to accounts, checkout, customer service, and website activity.
1. Information We Collect
We may collect your name, email address, phone number, delivery address, account preferences, cart contents, order history, payment status, and support messages. We also collect basic website usage information needed to keep the store reliable and secure.
2. How We Use Information
We use customer information to create and manage accounts, process orders, provide order numbers, arrange delivery, respond to support requests, improve the catalog, prevent misuse, and show relevant store updates such as promotions or new arrivals.
3. Orders And Customer Records
When you register or place an order through the locally hosted ROSH website, the site stores customer and order details in the local SQLite database used by the admin dashboard. This lets the dashboard show current customer totals, order counts, and recent order details.
4. Sharing
We do not sell customer information. We may share limited details only with service providers needed for payment processing, delivery, analytics, fraud prevention, legal compliance, or customer support.
5. Storage And Security
We use reasonable safeguards to protect account, order, and customer information. No website or database can be guaranteed completely secure, so customers should keep passwords private and use trusted devices when accessing accounts.
6. Cookies And Local Storage
The storefront may use browser storage to remember cart items, wishlist items, account sessions, text-size preferences, and active promotions. You can clear this information through your browser settings, but doing so may reset parts of the shopping experience.
7. Your Choices
You may update profile details in your account page or contact ROSH Concierge to request help with account information, order records, or privacy questions.
8. Policy Updates
We may update this policy as store features, legal requirements, or operational practices change. The latest version will be posted on this page with an updated date.
9. Contact
For privacy questions, contact ROSH Concierge at support@roshbrand.com or visit the Contact Us page.